Contact us

By Telephone:
Our Customer Care Team are available to assist with any question on:
01865 739 600 or local rate 0845 500 57 57 between 9.30am to 4.30pm weekdays (all other times please leave a message and it will be our pleasure to return your call).

By Fax:
You are very welcome to fax us on: 01865 327 600
Please remember to include a daytime contact telephone number and your email address (if you have one).

By E-mail:
Our Customer Care Team are available to assist with any email enquiries most days between 8am to 8pm: mail@filmvault.co.uk

PACKAGING ADDRESS FOR YOUR BOXES:
If you are addressing the boxes that we are collecting from you: Please write clearly and in large letters on each box:

      FILM VAULT
      OXFORD
      OX44 9EJ

If we are collecting more than one box please also number the boxes; for example if there are three boxes to be collected please clearly number them; 1/3, 2/3 and 3/3.

Our Registered Head Office address is:

Home Entertainment Buying Group
Unit 10 The Boundary, Wheatley Road, Garsington Oxford OX44 9EJ

VAT Number: GB 685 7532 89

Our Main Allocation Warehouse is located at:

(Please don't write this address on any of your boxes. These warehouses are for the cleaning and allocation of our stock being prepared for export only).

Film Vault Warehouses
Mews Park Farmstead, Nr Murcott, Oxon.

E-mail: mail@filmvault.co.uk Telephone: 01865 739 600 or (local rate) 0845 500 57 57